About John J. Hogan

John J. Hgan, CHA CMHS CHE CHO is a career hotelier, author and educator who has held senior leadership with responsibility in several organizations involving operational, academic, and entrepreneurial enterprise. He has held management and consulting roles with Sheraton, Hilton, Dunfey (now Omni), Park Suite (now Embassy Suites), Med Center Inns of America and independent properties in eight different states. He served as the primary Education, Training and Diversity officer at Best Western International Headquarters for 8 years. He taught as an adjunct professor for more than 20 years at 3 different colleges and conducted more than 6,000 seminars, classes, and workshops in his career to date.

As the principal of Hogan Hospitality, he provides hotel owner support services, litigation support and hotel expert witness services. He holds several industry certifications and is a past recipient of the American Hotel & Lodging Association’s Pearson Award for Excellence in Lodging Journalism, as well as operational and marketing awards from international brands. He has served as President of both city and state hotel associations and as an elected Chair of a major brand Hotel Owners Council.

He has written several hundred columns and blogs for a number of global online services and co-authored (with Howard Feiertag, CHA CMP) LESSONS FROM THE FIELD – a COMMON SENSE APPROACH TO EFFECTIVE HOTEL SALES as well co-authoring the Supervisory Skill Builders from the Educational Institute. Hogan’s professional experience includes over 47 years in operations, service, sales & marketing, training, management development and asset management on both a single and multi-property basis.

He has supported numerous industry boards that deal with education and/or cultural diversity for more than 15 years. He served on the AH&LA Certification Commission of the Educational Institute and as brand liaison to the NAACP and AAHOA with his long-term involvement in the Certified Hotel Owner program.